Knowledge Base Articles

11870

Correcting Employee PAYE totals for a previous tax year

EYU No Longer Required to update 18/19 PAYE Values after 19th April 2019 For amendments to data for 2018/2019 tax year onwards, HMRC have removed…

11829

Common installation / update problems

Installation Guides For guides on installing, updating or moving payroll please click here. Contents We have found a problem with the installation file. Do you…

12233

[DEMINIMISSTATEAID] must be present if [EMPLOYEMENTALLOWANCEINDICATOR] equals ‘yes’

This error occurs because your company data has an invalid combination of De minimis state aid and Employment allowance. Most commonly we see this error…

docs-186-docs-email-notifications

DOCS-186: How to configure IRIS Docs Email Notifications

We have identified an issue with IRIS DOCS 6.16 where email notifications are sent excessively.The IRIS Docs 6.16 installation has been revoked, a fixed version…

ias-2026-system-logins-blank

IAS-2026: System Logins Appear Blank Since Upgrading to IRIS Accountancy Suite 20.2

We have identified an issue where members of staff who are signed into System Maintenance only appear once with no other logins within the System…

unable-to-save-docauthor-settings-after-upgrading-to-iris-docs-6-16

Unable to Save DocAuthor Settings After Upgrading to IRIS Docs 6.16

There is currently a known defect which has arisen from the upgrade to IRIS Docs 6.16. When entering the System Admin Credentials within the Document…

11922

Processing Redundancy Pay

Redundancy payments under £30,000 are normally tax and NI free. From the 2020/21 tax year any amounts above this figure will subject to tax and…

ias-89618-failed-to-delete-an-e-checklist

IAS-89618 : “Failed to delete e-checklist. Object reference not set to an instance of an object”

This issue has been investigated by the Development Team and has been confirmed as a DEFECT in IRIS Openspace. Currently we do not have a…

12158

HMRC URL for RTI & CIS Submissions

The address used for RTI and CIS submissions is: https://transaction-engine.tax.service.gov.uk Specifically, in IRIS software we communicate to the addresses: https://transaction-engine.tax.service.gov.uk/poll https://transaction-engine.tax.service.gov.uk/submission These addresses should be whitelisted/excluded…

12231

Outlook not detected when emailing client reports

This will occur if you are attempting to use Outlook 365. At this time IRIS Bureau Payroll & IRIS Payroll Business are not compatible with…

Knowledge Base Articles

Knowledge Base

Newsletter

Ask IRIS