Knowledge Base Articles

errorincomdll-host-property-must-be-assigned-when-trying-to-send-a-test-email

ErrorInCOMDLL: Host property must be assigned when trying to send a test email

ErrorInCOMDLL: Host property must be assigned Please follow the instructions below to fix this issue: Right click on the IRIS accountancy shortcut on the desktop…

test-send-e-mail-error-mapiinitialize-failed

Test Send E-mail error – MAPIInitialize Failed

Failure to send message - details follow ErrorInCOMDLL: MAPIInitialize failed. ErrorInCOMDLL: If you have a 64-Bit Email application installed, the default send method ErrorInCOMDLL: will…

error-sending-a-test-e-mail-regarding-no-default-mail-client

Error sending a test e-mail regarding no default mail client

Microsoft Office Outlook: either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and…

please-specify-a-sender-email-address-in-staff-maintenance

Please specify a sender email address in Staff Maintenance

Please specify a sender email address in Staff Maintenance This means the user you are currently logged in as, does not have an e-mail address.…

11159

Annual Payroll Scheme

Annual Scheme Indicator The option to process an employee’s payroll annually has been added to IRIS PAYE-Master. This method of calculation will use the annual…

11147

How to set up statutory maternity pay (SMP) – PAYE-Master.

To get PAYE-Master to calculate SMP automatically we need to save some details about the absence in the employee absence calendar. Accessing the employee absence…

11883

Updating Employee Details for OpenPayslips/OpenEnrol

open payslips open enrol If the employee contact details need to be changed it first needs to be updated by the employee. They (the employee)…

11990

I’ve forgotten my Password for OpenPayslips/OpenEnrol

Like any other secure web site there is an option on the log in screen to start the process of resetting your password. On the…

11228

How to process statutory sick pay (SSP)

SSP can be paid manually to any employee, if you can calculate the value of the payment you would like to make you can type…

iris-will-not-open-openspace-will-not-open-unable-to-access-iris-2

PTP Accounts production and OpenSpace unavailable

IRIS is currently back up and running normally as well as Openspace. you can now re-add the Openspace credentials back. You can now re-enter the…

Knowledge Base Articles

Knowledge Base

Newsletter