Knowledge Base Articles

11104

CIS and the EPS Submission

CIS Deductions suffered appear on the EPS because you are allowed to reduce your PAYE costs to HMRC by the value of any tax deduction…

11810

Importing/Exporting Data from payroll

Imports and exports are guided by the structure file. This is essentially a list that tells payroll what each piece of information is and where…

11230

How to process Statutory Sick Pay (SSP)

Paying SSP Manually SSP can be paid manually to any employee, if you can calculate the value of the payment you would like to make…

11263

How do I activate IRIS OpenPayslips in my payroll?

This differs by product: IRIS PAYE-Master Go to "Utilities" > "Change Passwords" > "Online Login Details" For more detailed guidance click here IRIS GP Payroll…

iris-accountancy-suite-client-termination-date-option-greyed-out-and-datamining-option

IRIS Accountancy suite Client Termination date option – Greyed out and Datamining option

To give this privilege you will need to do the following from the main accountancy suite menu, while logged in as a user with the…

cannot-send-email-from-iris-accountancy-suite-from-the-communications-tab

Cannot Send Email from IRIS Accountancy suite

If there is no set up (or incorrect set up) for the IRIS communication System, then you will get the following message when trying to…

errorincomdll-host-property-must-be-assigned-when-trying-to-send-a-test-email

ErrorInCOMDLL: Host property must be assigned when trying to send a test email

ErrorInCOMDLL: Host property must be assigned Please follow the instructions below to fix this issue: Right click on the IRIS accountancy shortcut on the desktop…

test-send-e-mail-error-mapiinitialize-failed

Test Send E-mail error – MAPIInitialize Failed

Failure to send message - details follow ErrorInCOMDLL: MAPIInitialize failed. ErrorInCOMDLL: If you have a 64-Bit Email application installed, the default send method ErrorInCOMDLL: will…

error-sending-a-test-e-mail-regarding-no-default-mail-client

Error sending a test e-mail regarding no default mail client

Microsoft Office Outlook: either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and…

please-specify-a-sender-email-address-in-staff-maintenance

Please specify a sender email address in Staff Maintenance

Please specify a sender email address in Staff Maintenance This means the user you are currently logged in as, does not have an e-mail address.…

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