Knowledge Base Articles

11625

Postponement / Deferral Dates – Automatic Enrolment FAQs

Automatic enrolment, postponement and deferral dates are assigned by the system based on information in the "Payroll Calendar", the "Configure Auto Enrolment" window and the…

11266

How do I update my licence details?

Whenever you start PAYE-Master the software should retrieve your latest licence details from our update server. Occasionally there is a delay between licence updates or…

11307

How to delete unused rates or payments / deductions from a company.

In order to remove these from the system, we need to run the "Delete Utility". This is found in the admin mode of the software.…

ias-12887

How to exclude balance sheet from a Partnership Tax Return?

To resolve the query above please do the following within Business Tax: - Go to Trades at the top of the screen - Options for…

ias-12886

In Personal Tax for a client, it shows as male instead female should be selected

To resolve the query above please do the following within Personal Tax: - Client - View - Marriages - View - Delete - Close from…

11737

How to display leavers on the “Select Employee” list

By default, payroll will list only the active employee on the payroll. You can change this setting if you need to look up leavers details:…

ias-12882

Personal Tax- Tax Computation ‘Non repayable tax credits on dividends’?

Your client is receiving a Dividend tax credit which was never paid on the Tax Comp. HMRC rule being applied: According to ITTOIA Act 2005…

ias-12883

The amounts from Accounts Production not pulling through to Tax Computation

Please do the following to resolve this issue in Business Tax: - Go to Client in the top left-hand cornerViewPlease check the Trading: Commenced date…

ias-12875

Personal Tax- Notional tax from Chargeable Event gain shows as Refund?

This is a HMRC rule applied- First the notional tax reduces the tax to 0 , then ANY the tax deducted at source (if any)-…

kba-03633

AML – how to generate a report of personnel completing training events

Go to MLRO/Administrator Functions > Personnel Training > open the relevant training event record > select the Participants tab. This screen will show a list…

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