Knowledge Base Articles

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Can I offset trading losses against Investment Income

To offset trading losses against Investment Income Could you please do the following: - -Go to Edit - Losses - Enter the amount in less…

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Can I re-print my acknowledgment CT600?

No, as this is a HMRC restriction. You will need to print of the receipt as soon as the return is electronically submitted. If you…

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.NET 4.6 – From October 2017 IRIS will require .NET 4.6. to continue to work.

You will need to download and install this version ahead of the October update. Microsoft .NET 4.6 can be downloaded from Here The IRIS software…

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Personal Tax- HMRC Data retrieval ‘Invalid_Grant’, ‘ID is Invalid’ or ‘Invalid_Client ID or secret’

Where error states the 'user ID is invalid' OR 'Invalid_Client ID or secret', our Development team has checked the error log content and you will…

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iXBRL Editor – The document author has not been recognised

This is usually because the previous period end for the current year post file is incorrect. To correct this, go to Posting | Post file…

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When generating a Personal Tax return Iris is crashing

In order to prevent this happening, when right clicking on a folder on personal tax on the left hand side please mark the section as…

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How to change your customer reference number and enter new licence details

To update your system please follow the instructions below. You will need to remove your existing licences first 1. To access the licences screen Select…

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Pension not appearing on the computation

To resolve this please do the following in Personal Tax: -Go to set up at the top of the screen -Retrieve HMRC data practice options…

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I have made entries on the partnership return but the information is not saving.

To resolve this problem, could you please do the following: - -Go to Business Tax -Go to Trades at the top of the screen -Partnership…

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How can I get the FRS transition dialog box to appear in A/P dates?

1. If you have entered in the correct A/P date within the Business Client Maintenance screen and the ‘comparatives’ dialog box does not appear, please…

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