Knowledge Base Articles

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3030 articles

ias-12171

How to remove statistics from doctors accounts?

On the EMED chart go into Edit | Datascreens and select: Specialist Reporting Information | Doctors | Statistics and tick the box on screen. Save…

ias-12169

Why is the Called up Share Capital note displayed incorrectly?

To correct this there are are two things to be checked/amended; The Share Capital needs to be posted to accounts 966/1,2,3.. for ELTD chart. An…

ias-12170

After running opening balances why does the trial balance not balance?

This is usually because postings have been made to acccounts 568-575 on the Enhanced chart but not to closing stock on the profit and loss…

ias-12172

How to determine the Package Limit currently in use?

In order to determine the number of licences in use From the menu select Help | About then select the Accounts Production tab, This will…

ias-12168

I have attached a client to the wrong chart how can I change it?

If there have not been any postings made following the steps below will help to Swap Charts Open Accounts Production and select the client. Click…

ias-12167

No Extract Files to List

If the extract file is not in the correct format, is damaged or the location specfied is empty then you will not be able to…

ias-12165

How do I import Fixed Asset Register Data into Accounts Production?

To import the Fixed Asset Register Data into Accounts Production you first need to create an export file (.IRF) within the Fixed Asset Register. To…

ias-12166

Unable to Swap Charts – A swap to another chart is not permitted

If Postings or Client specific data eg Account Descrption etc has been entered it is not possible to simply Swap the Chart of Accounts. Click…

ias-12164

After activating my licences the expiry date is shown as 10/01/1900

This has been identified as a problem with the Regional Settings on the local machine. Please ensure you have the Date & Time formats set…

ias-12163

IAS-12163: The licensing service is disabled or has become inactive

To resolve this, you'll need to start the IRIS Co-ordination Service. Press the Windows+R keys to open the Run dialog Type services.msc, press Enter Locate…