Knowledge Base Articles

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3023 articles

ias-11997

Unhandled Exception when running Tax Return report

Following the steps below may help to resolve the issue Close down IRIS Browse to the location mentioned in the error. (Following the example above,…

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Import TB Error message ‘No postings were found in Kashflow for the period XXX’

Users are required to complete the following fields: • Setup | Practice Options | Kashflow - enter login details • Client | View | Select…

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Update Current Instructions

To prevent this message from appearing one user will need to follow the steps shown below: Click OK on the prompt You will be asked…

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“Anomalies have been found” message after calculating payroll

Anomalies are conditions that payroll thinks need your attention. This is NOT necessarily an error and the anomalies WILL NOT stop you from sending submissions…

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Kashflow Payroll Support

2120 -2120 Kashflow Payroll has it's own support site:

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Company Load ID Mismatch

In order to protect company data each company file holds an ID number. This number should match the file name eg 0001Data.mdb should have the…

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PTP TR – entries in boxes 2 and 3 on TR6 for amounts to be collected via the tax code

Boxes 2 and 3 on page TR6 are not manual entry boxes.  They are controlled by the settings selected in the Calculation window. Firstly there…

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Payment made to an employee after they have left

If you are recalculating the employee’s final pay(amending the final payslip, not making another payment) From the main screen, click on ‘Note an Employee Leaver’:…

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IRISPortalMenu.exe – Entry Point Not Found

This error can be resolved by upgrading to IRIS 11.7.1. Click Here to access the latest downloads Share This Page

ias-11981

B/T error: SDCO002.CPP/1001 Rec.not found – ISOL1402.TTL

It advised that you reset the session controls and then upgrade to the latest version. Please refer to KB IAS-5647 for details on how to…