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PTP - Error 429 - active X Component can't create object when trying to print

Article ID
kba-03352
Article Name
PTP - Error 429 - active X Component can't create object when trying to print
Created Date
25th August 2015
Product
Problem

You may experience the below error when trying to print older Tax returns prior to 2012 in the PTP Suite


error code 429 active X Component can't create object

Resolution

This usually means either a download has not installed properly or certain dll’s in the code have not registered. Please install the PTP All Controls software from Here

If you are still unable to print please contact support

Thank you for your feedback.

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