Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3023 articles

personal-tax-claim-indexation-rpi-on-capital-disposals

Business Tax- Enter Capital assets / Claim Indexation (RPI) on Capital disposals

Business Tax- Enter Capital assets and disposals For LTD: Go to Edit | Capital Assets  For Partnerships: On lefthand side - go to Disposals of…

personal-tax-farmers-averaging-was-calculating-for-2-years-but-not-for-5-years

Personal Tax- Farmers Averaging was calculating for 2 years but not for 5 years

This issue was investigated by the Development Software Team. They have confirmed this is a DEFECT in IRIS Software Version 23.1.0 and will be fixed…

vat-filer-2022-to-2023-annual-period-is-missing

VAT Filer- 2022 to 2023 Annual period is missing fix

This issue has been identified and the development team have released a hotfix. This hotfix comes as an installer and can only be applied to…

pt-bt-p11d-load-transmit-screen-and-closes-or-cannot-select-row-and-transmit

PT/BT/P11D- Load Transmit Screen and closes or cannot select row and transmit. Missing generated return

You have generated a tax return and are ready to transmit to HMRC. When you click 'Transmit Internet Return' (or if you choose 'Selected client')…

how-to-restore-a-ptp-taxexpense-backup

PTP – How to Restore a PTP TaxExpense Backup

CAUTION: RESTORING YOUR DATABASE WILL OVERWRITE YOUR EXISITING DATA! We recommend that before you restore your Database that you have a backup. If you are…

ptp-how-to-backup-ptp-taxexpense

PTP – How to Backup PTP TaxExpense

1. In PTP TaxExpense click on the icon highlighted in the screenshot above that says "Backup/Restore TaxExpense Database" 2. In the backup section click on…

kba-03838

PCSR – Receive Authority2File comms log error “Your mailbox cannot be accessed. Please activate TLS in your mail program.”

This may occur where a vendor supplied email address is being used for Authority2File and has occurred following a change to security protocol required by…

p11d-personal-tax-invalid-national-insurance-number

P11D/Personal Tax- Invalid National Insurance Number

Known Issue and fix: If a client has a PREFIX of 'NJ', please first ensure you are on IRIS version 23.1.5 and then install this…

business-tax-if-the-type-of-company-is-0-then-an-applicable-tax-rate-from-one-of-full-rate-of-ct-small-co-rate-of-ct-equiv-low-ct-rate-full-rf-rate-of-ct-rf-small-co-rate-of-ct-or-ct

Business Tax- If the type of company is 0 then an applicable tax rate from one of [FULL RATE OF CT], [SMALL CO RATE OF CT], [EQUIV. LOW CT RATE], [FULL RF RATE OF CT], [RF SMALL CO RATE OF CT] or [CT RATE FOR NI TRADING PROFITS] must be used for the second financial year

The warning may also state '(UK trading or professional service)' This is a known HMRC issue causing this error and they have now rectified the…

personal-tax-expense-types-for-uk-land-and-property-appear-in-schedules-of-data

Personal Tax- Expense types for UK Land and Property appear in Schedules Of Data/SA100 UKP2?

When you have multiple expense types for a UK property and you run the 'Schedules of data' report - these expense types are automatically placed…