Knowledge Base Articles

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11677

“Anomalies have been found” message after calculating payroll

Anomalies are conditions that payroll thinks need your attention. This is NOT necessarily an error and the anomalies WILL NOT stop you from sending submissions…

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Kashflow Payroll Support

2120 -2120 Kashflow Payroll has it's own support site:

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Company Load ID Mismatch

In order to protect company data each company file holds an ID number. This number should match the file name eg 0001Data.mdb should have the…

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PTP TR – entries in boxes 2 and 3 on TR6 for amounts to be collected via the tax code

Boxes 2 and 3 on page TR6 are not manual entry boxes.  They are controlled by the settings selected in the Calculation window. Firstly there…

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Payment made to an employee after they have left

If you are recalculating the employee’s final pay(amending the final payslip, not making another payment) From the main screen, click on ‘Note an Employee Leaver’:…

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IRISPortalMenu.exe – Entry Point Not Found

This error can be resolved by upgrading to IRIS 11.7.1. Click Here to access the latest downloads Share This Page

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B/T error: SDCO002.CPP/1001 Rec.not found – ISOL1402.TTL

It advised that you reset the session controls and then upgrade to the latest version. Please refer to KB IAS-5647 for details on how to…

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How do I turn off the new ‘Search’ Functionality within the posting screen?

From V11.7.1 users have the option to disable the new Search functionality within the posting screen Within the Accounts Production module, Select – Setup |…

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What Is the ‘Other identification’ field for?

The field' Other Identification' field was brought in for money laundering purposes, and is designed as a place for a person's Passport number or Driving…

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What do the Task browser text styles signify?

The Task Browser text styles are as follows: Bold - The user's unread Tasks. These are tasks that are assigned to the user but have…