Knowledge Base Articles

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Knowledge Base

3030 articles

11844

Council Tax AEO calculation not correct

If you have a Pension setup you must make sure that the Report Group is set correctly, otherwise, there is the potential that Council tax…

11553

How to publish P60’s using OpenPayslips

Install the report from the library. Go to "Reports" > "Library Selection" > "Miscellaneous" Find P60 (OpenPayslips) in the list and double click. The report…

ias-11875

AutoMail crashing when COM Addins are enabled in Word

To Stop IRIS AutoMail from crashing the COM addins will need to be removed from Microsoft Word, please find the steps below to assist with…

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Personal Tax- Student Loan SA100 Boxes 1, 2 and 3 TR 5

To complete box 1: 1) Go to Reliefs, Miscelleanous, Tax Calculation, Student Loans 2) Tick the box Repayment applies to this year 3) Click OK…

10996

Unable to Download HMRC Messages

Open your payroll directory (usually C:\payroll)  Rename the file DPSMessages.dat to DPSMessages.OLD  Open IRIS GP Payroll and check your messages. You should be able to…

11162

Correcting Errors Under RTI – Employee personal information

Correcting errors in employee's personal information If you have made a mistake on an FPS related to an employee's personal details (for example, you have…

ias-11869

How do I Remove and Reactivate My Web Licences

To resolve this issue you will need to remove and reactivate your licences click here for further information Share This Page

11149

GP Accounts – End of Year Procedures

Click here to download an interactive tutorial. The package normally only stores 'live' data for a single accounting period of up to 18 months. After…

ias-11866

When I select Submit Later why do my accounts not appear within the Created Tab?

This is due to an environmental problem which is not affecting all users on all workstations. If you experience this environmental problem, please check the…

11808

Configuring employee template

You can save common details to automatically apply when you create a new employee record, this can help save time when creating new employee details.…