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Correcting Errors Under RTI - Employee personal information

Article ID
11162
Article Name
Correcting Errors Under RTI - Employee personal information
Created Date
27th January 2015
Product
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Problem

You must make sure the payroll details about your employees that you report to HM Revenue & Customs (HMRC) using Full Payment Submissions (FPS) are accurate. Sometimes though, mistakes will happen - and if they do, it's very important that you correct them.

This guide shows you what you need to do if you find out you have made a mistake with employees' personal details.

This information is provided by the HMRC.

Resolution

Correcting errors in employee’s personal information

If you have made a mistake on an FPS related to an employee’s personal details (for example, you have used the wrong date of birth or surname) you must correct the error on your next FPS. Update the information held in payroll and process your next period as normal – this will submit the corrected details to the HMRC.

Employee’s personal details have changed

If an employee’s personal details have changed (for example, their address or surname) you should advise the employee to contact HMRC to report the change. Click here for details.

You need to enter the employee’s new details in your payroll software records so they are reported to HMRC in your next FPS. 

If you enter the new details in on the FPS but your employee doesn’t report the changes to HMRC, then the new details will not be updated on your employee’s record held by HMRC.

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