Knowledge Base Articles

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Knowledge Base

2921 articles

11537

Earnie

Unknown File Type when trying to open Guides in Earnie Payroll

The support guides provided are in the format .PDF. If you are seeing this message when you try and open…

11536

IRIS Bureau Payroll

Unknown File Type when trying to open Guides in Bureau Payroll

The support guides provided are in the format .PDF. If you are seeing this message when you try and open…

11540

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Wrong guides in the software

All of the support guides are now stored on our website as part of our online document library. The problem is…

11534

IRIS PAYE-Master

Unknown File Type when trying to open Guides in PAYE-Master

The support guides provided are in the format .PDF. If you are seeing this message when you try and open…

11538

IRIS Payroll Professional

Unknown File Type when trying to open Guides in Earnie

The support guides provided are in the format .PDF. If you are seeing this message when you try and open…

11529

IRIS Bureau Payroll

Using OpenPayslips with Bureau Payroll

For OpenPayslips set up and useage instruction refer to the guide here: Bureau Payroll OpenPayslips Guide

ias-11544

IRIS Business Tax

How do I remove the cross from box 146 in the CT600, without putting it in 147

To remove the cross in box 146, without ticking 147 you will need to go to: Data Entry | Overpayments…

ias-11540

This App Cannot Run On This PC

This error occurs because the download is not the correct size. It is advised that the file is deleted and…

11514

IRIS Earnie IQ

Earnie IQ installation Guide

For assistance installing Earnie IQ refer to the following guide: Click Here

7334

IRIS GP Accounts

Multiple Lodgements including NHS Entries

Enter as single itemGo into main cashbook screen & press CTRL and highlight the items to form one lodgementRight click…