Knowledge Base Articles

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Knowledge Base

3030 articles

ias-11664

Failed to start Error Reporting

This has been identified as a problem with the user's temp folder. Typically the file IRIS_ERROR.LOG would be created when starting IRIS, if the file…

ias-11660

Installation Error – 14 – No Backup Available

For instructions on restoring a database please refer to KB IAS-7171 The IRIS Support team will need to investigate this failure, use the instructions below…

ias-11661

Installation Error – 15 – Database Integrity Check

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to us Details for sending in…

ias-11659

Installation Error – 13 – Failed to Restore Database

For instructions on restoring a database please refer to KB IAS-7171 The IRIS Support team will need to investigate this failure, use the instructions below…

ias-11657

Installation Error – 11 – Data Bridging

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to us Details for sending in…

ias-11658

Installation Error – 12 – Lock Failure

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to us Details for sending in…

ias-11651

Installation Error – 6 – Creating Database

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to us Details for sending in…

ias-11652

Installation Error – 7 – SQL Database Update Failure

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to us Details for sending in…

ias-11647

Installation Error – 1 The Installation has aborted

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to us Details for sending in…

ias-11646

Application Failed to Initialize properly (0xc0000005).

This error usually occurs due to a conflict with your anti virus program. Set exclusions within your Anti Virus program and then rerun the application.…