Knowledge Base Articles

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How do I add or amend a nominal code for a KashFlow Import map?

From the Accounts Production toolbar Select: Setup | Import Maps | Select the KashFlow tab | Highlight the relevant import map | Copy to New…

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Who do I contact for support, when trying to import a TB from KashFlow to AP?

If your query relates to creating a Trial Balance from within KashFlow or general usage of KashFlow please contact, support@kashflow.com If your query relates to…

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How to Integrate between KashFlow & Accounts Production

For further information please view our detailed ‘How to integrate a Trial Balance from KashFlow into Accounts Production.

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How do I add or amend a nominal code for a KashFlow Import map?

From the Accounts Production toolbar select, Setup | Import Maps | Select the KashFlow tab | Highlight the relevant import map | Copy to New…

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Error 1723. There is a problem with this Windows installer package.

The installer is failing to extract the required files to the 'temp' folder for installers. Some of the installers unpack the required files to a…

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How do I turn off the self-assessment functionality in OpenBooks?

Users are required to set their clients access level to 6 or below. This will then hide all tax screens in IRIS OpenBooks. Select -…

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IRIS Scripting Host Error When Printing Share Certificates / Dividend Vouchers

This is error occurs due to the interaction between IRIS and MS Word failing possibly because some of the registry settings are incorrect or invalid.…

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Internal Exception Occured: IRIS OM Error

This is error occurs due to the interaction between IRIS and MS Word failing possibly because some of the registry settings are incorrect or invalid.…

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Email Assistant not initialising

If all users are affected it is likely the service responsible for the email assistant addin will need to be restarted, please find the steps…

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How do I reset my Password in IRIS OpenSpace?

Please follow the steps below: From the main Logon Screen for IRIS OpenSpace, Select ‘Forgot your password?’ Enter your email address Select ‘Reset’ Alternatively follow…

Knowledge Base Articles

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