Knowledge Base Articles

ias-11489

Why can I not see the ‘OpenSpace: Upload’ section from the Client Dashboard?

Users are required to follow the steps below: From the IRIS Main Menu Select System Maintenance |Staff| Staff Maintenance Select the relevant Staff Member |View…

ias-11482

Installation Error – 17 – Installation Cancelled

Only use this fix If you are receiving this message but are NOT cancelling the installer manually and have a fully functional backup of your…

11470

Employee email address is already in use/registered and unable to publish payslip

Unfortunately, the employee has registered their email address as an employer rather than an employee. Either replace the email address with another one for that…

kba-03216

PTP TR – HMRC Exclusion ID 22 – terminal losses on Self Employment pages

This is a rare scenario, HMRC estimate less than 10 customers will be affected. In the vast majority of cases click Yes to proceed. If…

kba-03217

PTP TR – HMRC Exclusion ID 23 – Terminal losses on the Partnership pages

This is a rare scenario, HMRC estimate less than 10 customers will be affected. In the vast majority of cases click Yes to proceed. If…

ias-11406

Where to enter the cash on withdrawal basis for a sole trader or partnership

Users are advised to refer to our Iris Help Centre, where you will find the how to guide: "How to enter the cash withdrawal basis…

ias-11407

Where to enter the cash on withdrawal basis for a sole trader or partnership in

The screen is the same for both sole traders and partnerships. To access: For a sole trader: Go to Trade, Profession and Vocation | Sole…

ias-11403

Warning message regarding Double Taxation appears when entering foreign income

This is a new feature to Version 11.3 which is due out October 2013. This warning message is appearing because IRIS Personal Tax does not…

ias-11393

Licensing for SQL Server 2008 R2

1. Per Processor Licensing Microsoft offers a Per Processor licensing model to help alleviate complexity. When licensing SQL Server software under the Per Processor model,…

ias-11392

Facility to generate one client within the Transmit Internet Return screen

To show the transmission for one client, select:- Reports | Transmit Internet Return | Selected Client

Knowledge Base Articles

Knowledge Base

Newsletter