Knowledge Base Articles

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Knowledge Base

3023 articles

kba-03118

PTP – Tax/CT Platform will not open – Flashes then closes

To help resolve this you will need to run a repair/upgrade on the installation. Please download the latest version of PTP platform from Here and either…

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Running the update file gives an error – not a valid win32 application

This error indicates that the download is incomplete or has become corrupted. Please delete the file and try the download again, saving the file to…

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PTP Launcher – Failed to initialise application properties

1. Remove this file from the PTP install folder (default location C:\PTP) and copy the same file from another PC that has PTP is installed on…

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validation error in element Foreign Companies

This is an HMRC restriction and therefore applies to all years. This situation has occurred because the client has foreign dividends from more than twenty…

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How to promote a Tax Return to Final.

Users are required to: 1. Log on to IRIS Personal Tax and select the client. 2. Generate the interim/unrecorded Tax Return. 3. Click the Options…

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Is it possible to search the database by UTR number?

Users are required to: 1. Log on to IRIS Personal Tax and select a client. 2. From the Client menu click Select. 3. Click the…

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How to add an employee/director via the P11D module

Users are required to: 1. Log on to the P11D module and select the employer. 2. From the Edit menu select New Employee/Director. 3. Click…

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How to complete box 14 on page T1 of the Tax Return

Users are required to: 1. Log on to Personal Tax and select client. 2. Select Trusts, Settlements and Estates, select Income Chargeable on Settlors. 3.…

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How to fill in box 15 on page T1 of the Tax Return

Users are required to: 1. Log on to IRIS Personal Tax and select the client. 2. Click Other Income then select either Gains on Life…

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The bring forward option is greyed out within P11D

In this example it is assumed that bring forward into 2015 is being carried out, users are required to: 1. Log on to IRIS Personal…