PTP - CTReturn.exe has stopped working
Article ID
kba-03126
Article Name
PTP - CTReturn.exe has stopped working
Created Date
9th October 2012
Product
Problem
CT Platform crashes when viewing the tax return.
ERROR: CTReturn.exe has stopped working
Resolution
It has been identified that users, who have ‘Team Viewer’ remote control software install on the affected machine. This causes the issue.
Users are advised to disable the ‘Team Viewer’ software
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