PTP - CTReturn.exe has stopped working
- Article ID
- kba-03126
- Article Name
- PTP - CTReturn.exe has stopped working
- Created Date
- 9th October 2012
- Product
- Problem
CT Platform crashes when viewing the tax return.
ERROR: CTReturn.exe has stopped working
- Resolution
It has been identified that users, who have ‘Team Viewer’ remote control software install on the affected machine. This causes the issue.
Users are advised to disable the ‘Team Viewer’ software
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