Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3023 articles

ias-10148

Personal Tax- 3001 6591 Capital Gains Tax box [CAL5] does not agree with the calculated value of +/-£x value

3001 6591 is a general HMRC warning that you have a Capital gain/share entry where a value entry or tick is not permitted by HMRC.…

ias-10136

CGT exemption not applied automatically to estates in administration

The annual exemption is only available for the first 2 years after the date of death, to enter the date of death users are required…

kba-02989

PCSR – Rejection 9999 Invalid Envelope Number when submitting to Companies House

The envelope number is a unique identifier assigned to each electronic submission to Companies for a particular Presenter account.  Each envelope number may be used…

ias-10134

Ability to choose Rental Income for a Partnership or Sole Trader

For a Partnership: Clients will be able to choose Rental Income and when you bring this into Business Tax a box will pop up asking…

ias-10099

How to carry back a loss so an amended return can be submitted

This Knowledge base item is purely for entries that need to be entered on the 2014 return. For entries on the 2014/15 return please see…

kba-02981

PTP Cannot Get Logical Lock Fail Code 5 on ISOL0007.TTL

Following the steps below may resolve the issue with the session login files.           1. Ensure everyone is logged out of PTP Accounts Production. 2.…

ias-10062

Error 6591 the capital gains tax due amount entered in box [CAL5]

This message can occur if the tax credit on the clients dividend income has been overridden and is not 10%, this can also occur if…

ias-10064

Partnership return has a negative value in box 3.46

This is not an issue within IRIS but is an issue with HMRC. If there is a negative value in box 3.46 then you will…

kba-02965

PTP TR- Is it possible to override the tax deducted at source for bank interest?

Although it is possible to override the tax deducted at source for interest income within the data entry screen, which will be reflected in the…