Knowledge Base Articles

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Knowledge Base

3027 articles

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PTP TR – Not getting payments on account

There are a number of reasons why POAs may not appear 1. If the tax liability is less than £1000 2. If the liability is below £3000 and…

kba-03017

PTP PTR – Filing a partnership return with more than one trade or period

Due to an HMRC restriction it is not possible to file online a partnership with two trades or two periods. There is a workaround to be followed…

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Online amendments that generate a repayment claim

'If a company makes an online amendment that generates a repayment and either nominee or BACS details are changed on the amendment, the company will…

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PTP I20xx server not installed (were xx is the year needed)

The PTP Platform Earlier Years installation needs to be run on this particular machine. Please click on the link below to access the Downloads page and…

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Personal Tax- 3001 6591 Capital Gains Tax box [CAL5] does not agree with the calculated value of +/-£x value

3001 6591 is a general HMRC warning that you have a Capital gain/share entry where a value entry or tick is not permitted by HMRC.…

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CGT exemption not applied automatically to estates in administration

The annual exemption is only available for the first 2 years after the date of death, to enter the date of death users are required…

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PCSR – Rejection 9999 Invalid Envelope Number when submitting to Companies House

The envelope number is a unique identifier assigned to each electronic submission to Companies for a particular Presenter account.  Each envelope number may be used…

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Ability to choose Rental Income for a Partnership or Sole Trader

For a Partnership: Clients will be able to choose Rental Income and when you bring this into Business Tax a box will pop up asking…

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How to carry back a loss so an amended return can be submitted

This Knowledge base item is purely for entries that need to be entered on the 2014 return. For entries on the 2014/15 return please see…

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PTP Cannot Get Logical Lock Fail Code 5 on ISOL0007.TTL

Following the steps below may resolve the issue with the session login files.           1. Ensure everyone is logged out of PTP Accounts Production. 2.…