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3023 articles

business-tax-error-0-emission-error-box-726-and-727-must-be-completed-if-there-is-an-entry-in-box-35-must-not-be-done-before-the-31st-of-march-2021

Business Tax- 0 emission error. Box 726 and 727 must be completed if there is an entry in box 35. Must not be done before the 31st of March 2021

Load the company in BT and the relevant period 1. Open capital allowances 2. A maintain 3. Open the car/cars 4. HMRC advises to change…

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Posted: 25th January 2022
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kba-03804

PTP TP – Spanner Icon or Tax Calculation slow to open in a hosted environment

This is most likely due to a buildup of redirected printers in the CurrentUser section of the registry for the affected user(s).  The following registry keys…

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Posted: 19th January 2022
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iris-docs-system-out-of-memory-exception-errors

IRIS Docs System out of Memory Exception Errors

We have reports from several clients receiving errors when performing certain functions in IRIS Docs such as searching or opening scanned documents they would receive…

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Posted: 18th January 2022
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personal-tax-unlisted-share-and-securities-there-is-a-entry-in-sa108-losses-claimed-against-income-etc

Personal Tax: Unlisted Share and Securities – There is a entry in (SA108 Losses claimed against income etc)

Follow all the steps below: 1. Go to Edit / Capital Assets / Other Capital Gains and Shares (check both).  Open the related share/OCG loss(es)…

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Posted: 17th January 2022
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personal-tax-e-checklist-red-text-cannot-connect-to-iris-openspace

Personal Tax- E-checklist red text: ‘Cannot connect to IRIS Openspace’ or Creator of this fault did not specify

If you have any issues uploading/importing e-checklists etc for all clients this its usually your own Openspace credentials (either your email or password) is having…

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Posted: 17th January 2022
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trust-tax-crash-when-run-any-report-payments-of-income-etc-for-certain-clients

IRIS Trust Tax- crashing when running any report; payments of income etc. for certain clients

It has been reported that since upgrading to 21.4.0, Trust Tax to crash when running any reports for certain clients. This issue can be resolved…

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Posted: 14th January 2022
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how-to-swap-chart

How to swap chart

Occasionally you want to swap the chart and when going to edit / swap chart see a message saying something is outstanding. To counter this…

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Posted: 12th January 2022
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instances-of-office-when-opening-iris-docs

Instances of Office when opening IRIS Docs

When opening IRIS Docs whilst you have Office Applications open you receive an error message as shown below stating you have Instances of this application…

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Posted: 12th January 2022
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how-can-i-transfer-wip-from-one-client-to-another

How can I transfer Work In Progress (WIP) from one client to another?

Decide how much WIP to transfer Post a credit adjustment to reduce the balance Post a debit adjustment to increase the balance Update the time…

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Posted: 11th January 2022
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personal-tax-how-to-get-the-additional-info-page-ai1-sa101-showing-removed

Personal Tax: How to get the Additional Info page Ai1 SA101 showing/removed

The form SA101 is only produced if figures are required to show on those pages (see the image below). If this is not the case…

1 minute length
Posted: 10th January 2022
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