Knowledge Base Articles

iris-docs-the-document-you-are-trying-to-access-is-stored-in-iris-docs

The Document you are trying to access is stored in IRIS Docs

When opening a document in the Communications tab of a client within IRIS Accountancy Suite you receive the below error message relating to IRIS Docs.…

business-tax-enter-covid-grants-eg-code-90-for-ltd-ct600

Business Tax: Enter COVID grants (eg code 90) for LTD CT600

You need to make a manual entry into BTLoad the client and relevant periodData entry - Calculation - Corona virus support scheme and overpayments

iris-21-4-0-timesheet-has-not-been-authorised-to-be-fully-applied

IRIS 21.4.0- Timesheet has not been authorised to be fully applied

Since upgrading to version 21.4.0 you are unable to update timesheets to the time ledger receiving the below error message. The user who is updating…

personal-tax-report-on-status-of-clients-return-was-sent-no-work-etc

Personal Tax- Report on Status of clients (Tax Return was sent, no work etc)

You want a report on work done for clients - if a return was sent, if no work was done etc. There are several reports…

iris-21-4-0-iris-timesheet-application-crashing

IRIS 21.4.0- IRIS Timesheet Application Crashing

We have had several reports from customers regarding Timesheets crashing when using the IRIS Timesheet application. This has been confirmed as a defect and will…

personal-tax-how-to-fill-in-box-21-tr3-additional-information

Personal Tax- How to fill in Box 21 TR3 additional information?

Other incomeAny Other income or ProfitsAdd - 'type 0' income on top half (or any other type) and add in a nameAdd in values -…

extended-hours-during-january-tax-season

Extended hours during January tax season

Having supported accountants tackle tax busy season for more than40 years, we know how stressful and difficult it can be. But we’re here tohelp. Our…

iris-21-4-0-unable-to-import-receipts-via-csv

IRIS 21.4.0- Unable to Import Receipts via CSV

We have had reports from several clients since upgrading to version 21.4.0 you are unable to import receipts via CSV to IRIS Fees, receiving the…

personal-tax-how-to-view-other-pages-on-tax-computation

Personal Tax: How to view other pages on Tax Computation?

When you generate a TAX Computation you may note pages 1/1 or 2/2 etc at the top which denotes the number of pages generated On…

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Data Migration from OpenPayslips to myePayWindow

Visit the My ePay Window Help Centrehttps://help-iris.co.uk/payroll/mepw/ Migration from IRIS OpenPayslips to My ePay Window

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