Knowledge Base Articles

12228

IRIS Payroll Business: Guides for Furloughed Employees

Furlough Extension Update 5th May 2021 The Coronavirus Job Retention Scheme (Furlough) has been subject to numerous changes.Here is a summary of the changes from…

12225

IRIS Bureau Payroll: Guides for Furloughed Employees

Furlough Extension Update 5th May 2021 The Coronavirus Job Retention Scheme (Furlough) has been subject to numerous changes.Here is a summary of the changes from…

iris-elements-clients-are-not-syncing-from-ias-suite

IRIS Elements Clients Are not Syncing From IAS Suite.

If you noticed that your client data isn't displaying in the Clients area of IRIS Elements in most likely means that the service that performs…

apsps-93028-iris-automail-letters-displaying-tags-formulas-after-generating

IAS- 93028 IRIS Automail Letters Displaying Tags & Formulas after generating

We have been made aware of numerous issues with the formatting of templates once generated within the IRIS Automail Module Occurring the week commencing 12th…

12247

GP Payroll: Update stops at the ‘Searching for the installation step

User may find that the update process just appears to stop, or it may generate the error: 'reinstall.exe has encountered a problem and needs to…

12246

GP Payroll: How to process a bonus payment with an employees normal pay.

In the “Payroll Calculations” screen double click into “Extra Payments” On the “Extra Payments” window enter the bonus value in the Amount field, In "Text that will appear…

12223

Earnie: Guides for Furloughed Employees

Furlough Extension Update 27th April 2021 The Coronavirus Job Retention Scheme (Furlough) has been subject to numerous changes.Here is a summary of the changes from…

12232

Software Security Standards Update

What is Transport Layer Security (TLS)? TLS is a protocol that provides end-to-end communications security over networks and is widely used for internet communications and…

business-tax-capital-allowances-when-ticking-include-in-general-pool-iris-keeps-putting-the-assets-into-the-special-rate-pool-instead

Business Tax Capital Allowances – When ticking ‘include in General Pool’ – Iris keeps putting the assets into the Special Rate Pool instead.

This is a DEFECT in the software Version 21.1.0. The work around would be, not to reopen the screen once an asset has been added,…

trust-tax-2021-page-12-boxes-22-2-and-22-3-missing-principle-trustee-details

Trust Tax 2021- Page 12 boxes 22.2 and 22.3 missing Principle Trustee Details.

This is a DEFECT in the software Version 21.1.0. Unfortunately, the only workaround - if the Trust Tax return needs to be submitted urgently, then…

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