Knowledge Base Articles

kba-03755

PTP TR/AP – Import from AP onto Self Employment Pages is not populating the Liabilities section of the Balance Sheet

The workaround in the meantime is to complete this section manually. This was corrected in the Autumn 2022 service pack, version 22.3.136 or later.

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IAS-11561 “Unable to contact the webserver”

Unable to contact the webserver, please check your internet connection If you are receiving this message please try the following troubleshooting steps: Ensure your Date…

iris-20-3-entered-time-has-not-been-posted

IRIS 20.3- Entered Time has not been Posted

We have identified a defect on the IRIS Autumn Release 20.3.0.228. When attempting to delete an entry of time on a newly created timesheet you…

unable-to-view-documents-or-figures-are-blank-on-openspace

IRIS- Unable to view documents (PDF etc) or figures are blank on OpenSpace

This is not a DEFECT in the IRIS software. This is a known issue with the Internet Browser: Google Chrome where it cannot view the…

a-director-for-company-with-zero-income-but-still-shows-up-on-employment-pages

Personal Tax- Director of company with zero income BUT still shows up on Employment pages

If they are an active director then HMRC 'suggest' that the Employment is still disclosed even if there are no income/benefits. Prior to 2021 -By…

offset-an-overpayment-refund-in-the-tax-year-against-the-first-payment-on-account

Offset an overpayment/refund in the Tax year against the first Payment On Account

This is a HMRC restriction in the software you cannot offset the overpayment/refund against your payments on account. Also, there is no boxes on the…

trust-tax-return-2020-capital-assets-tc-2-showing-incorrect-dates

Trust Tax Return 2020 Capital Assets TC 2 showing Incorrect Dates

This is a DEFECT in the software and will be fixed in Version 21.1.0, which is due to be released in April 2021. However, please…

hmrc-revised-calculation

HMRC Revised Calculation

HMRC have reassessed some calculations from the 2018/19 tax year and have been and will be issuing revised SA302s. HMRC effectively gave us the incorrect…

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Personal Tax: Print an SA302 and Tax Year Overview

The IRIS Personal Tax 'Tax computation' report can now be used in replacement of an SA302. The clients name and UTR must be visible on…

performance-issues-when-generating-documents-in-time-fees

Performance issues when generating documents in Time & Fees

We have received reports from users of performance issues when generating documents from IRIS Time & Fees in bulk, e.g. Invoices/statements/AutoMail letters. We have investigated…

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