Knowledge Base Articles

electronic-checks-in-iris-aml

Electronic Checks in IRIS AML

Electronic checks are supplied by a third party company and have a charge associated for each check. This company is called 'GB Group PLC'. To…

trying-to-find-a-tax-tags-for-automail

Trying to find a tax tags for Automail

The easiest way to determine what values the tags represent, is to find a client where you know what each of the figures are already…

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Assumed Pensionable Pay

On pay variations, you will see the field "Assumed Pensionable Pay" underneath "Salary". Assumed Pensionable Pay is required by some employers to calculate employer pension…

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Changing an employees NI rate – Business / Bureau

You may find you need to change an employee NI rate part-way through the tax year. Most commonly this is because an employee has reached…

how-do-i-setup-my-own-custom-automail-templates

How do I setup my own custom AutoMail templates?

When you create your own bespoke AutoMail templates you may have some contents that are the same in all of your letters. For example: –…

how-can-i-insert-tags-into-an-automail-word-template

How can I insert tags into an AutoMail word template?

Select the tags in the Tag Selection Screen:The Tag Selection screen opens at the same time as the Word document template. At this point both…

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Employment Allowance in PAYE-Master

To activate employment allowance go to "Pay" > "Employment Allowance": Set the option for employment allowance here to "Yes". The values for amount remaining for…

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Error Printing: File not found

The .rdlc file that provides the report instructions is missing or damaged. We need to reinstall a fresh copy from the library: Go to "Reports"…

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Activating Employment Allowance

To activate employment allowance go to "Company" > "Company Details" > "HMRC" and tick the option to activate Employment Allowance. The "maximum employment allowance" value…

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IRIS Bureau Payroll – Installation Error 1311 – Source file not found

This error will occur when the install/uninstall information cannot be located on the system. Usually, this can be resolved by running this Microsoft utility: https://support.microsoft.com/en-ca/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed When…

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