Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3030 articles

trying-to-find-a-tax-tags-for-automail

Trying to find a tax tags for Automail

The easiest way to determine what values the tags represent, is to find a client where you know what each of the figures are already…

11776

Changing an employees NI rate – Business / Bureau

You may find you need to change an employee NI rate part-way through the tax year. Most commonly this is because an employee has reached…

11717

Assumed Pensionable Pay

On pay variations, you will see the field "Assumed Pensionable Pay" underneath "Salary". Assumed Pensionable Pay is required by some employers to calculate employer pension…

how-do-i-setup-my-own-custom-automail-templates

How do I setup my own custom AutoMail templates?

When you create your own bespoke AutoMail templates you may have some contents that are the same in all of your letters. For example: –…

how-can-i-insert-tags-into-an-automail-word-template

How can I insert tags into an AutoMail word template?

Select the tags in the Tag Selection Screen:The Tag Selection screen opens at the same time as the Word document template. At this point both…

11632

Activating Employment Allowance

To activate employment allowance go to "Company" > "Company Details" > "HMRC" and tick the option to activate Employment Allowance. The "maximum employment allowance" value…

11204

Error Printing: File not found

The .rdlc file that provides the report instructions is missing or damaged. We need to reinstall a fresh copy from the library: Go to "Reports"…

11560

Employment Allowance in PAYE-Master

To activate employment allowance go to "Pay" > "Employment Allowance": Set the option for employment allowance here to "Yes". The values for amount remaining for…

12238

IRIS Bureau Payroll – Installation Error 1311 – Source file not found

This error will occur when the install/uninstall information cannot be located on the system. Usually, this can be resolved by running this Microsoft utility: https://support.microsoft.com/en-ca/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed When…

12237

IRIS Payroll Business – Installation Error 1311 – Source file not found

This error will occur when the install/uninstall information cannot be located on the system. Usually, this can be resolved by running this Microsoft utility: https://support.microsoft.com/en-ca/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed When…