Error Printing: File not found

Article ID

11204

Article Name

Error Printing: File not found

Created Date

6th January 2020

Product

Earnie, IRIS Payroll Professional

Problem

Error File not found when trying to print or preview a report

Resolution

The .rdlc file that provides the report instructions is missing or damaged.

We need to reinstall a fresh copy from the library:

Go to “Reports” > “Library Selection“

Choose the sub category for the report causing the problem

Find the affect report in the list, click to highlight and then click the “Select” button.

This will install a fresh copy of the .rdlc file and you should be able to print as normal.