Knowledge Base Articles

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PTP PTR – The sum of all occurrences of box [N2.xx] must equal the amount in box [N1.xx]. Please check.

In this type of pre filing validation xx refers to a box on the Partnership statement where that particular source of income has not been…

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PTP TP – Client is not listed in FBI window

There are several reasons this may occur. Please check the following: 1. Select the Excluded Clients button in the FBI window and ensure the client…

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PTP TR – Getting a message “Another user has already changed the FBI status of this return”

To remove the erroneous date and resolve the message please do the following: 1. Select the FBI button on the top toolbar 2. Select FBI…

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iXBRL Tag Editor fails to launch with no error when running an iXBRL report in Accounts Production

When trying to run a iXBRL report in Accounts Production, you should see the Accounts Production program minimise off screen and the iXBRL Tag Editor…

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PTP TR – How to claim multiple reliefs in Capital Gains

To claim multiple reliefs against a particular disposal please do the following: 1. Select the relevant disposal within the Access to Details screen 2. In…

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PTP TR – How to allocate losses for UK Property

To allocate losses for UK Property please do the following: - View the Tax Return - View the UK Property screen - Click on the 'View…

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PTP TR – Where to enter the basis period dates on Self Employment

To enter the basis period dates on Self Employment please do the following: - View the Tax Return - View the Self Employment screen -…

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PTP TR – Where to make an entry for Trading Allowance for Self-employment

To make an entry for Trading Allowance for Self-employment please do the following: - View the Tax return - View the Self-employment screen - Click…

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Error message when filing emails to DOCS

Document transfer failed: An exception occurred converting the msg file *file Path*. Could not create RDOSession object with.... Wrong OS or OS Version for application…

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PTP PTR – How to amend the nominated partner for partnership

Please do the following: - Highlight the partnership within the 'Find Client' - Click on the 'Client Main Details' tab - Right-hand side of the screen,…

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