IRIS GP Accounts Knowledge Base

57 articles

11654

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, IRIS Bookkeeping, IRIS GP Accounts

Where can I find the latest updates for my software

The latest versions and updates can be found here:  IRIS Software Updates This covers our HCM / Payroll products including:…

12211

IRIS PAYE-Master, Earnie, IRIS Payroll Business, IRIS Earnie IQ, IRIS Bureau Payroll, IRIS GP Accounts, IRIS GP Payroll, IRIS P11D Organiser

Christmas 2019 Opening Hours

Our support teams will be available during the following times over the Christmas period: 23rd December – 09.00 – 17:0024th…

12208

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, IRIS Bookkeeping, IRIS GP Accounts

Error 1310: Error writing to file

This is a Windows error and will occur when the user account running the installation/update does not have the nessesary…

11697

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, IRIS Bookkeeping, IRIS GP Accounts

1603 Fatal Error during installation / 1706 no valid source could be found

set up setup could not find the specified path or disk please check that the proper disk is inserted or…

11150

IRIS GP Accounts

How to Enter New Authorisation Code - IRIS GP Accounts

Go to "Help" > "About" > "Enter Authorisation Code" The new expiry date must be entered as well as the…

12199

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, IRIS Bookkeeping, IRIS GP Accounts

Overview of PAYE changes for 2019-20

Introduction of Welsh tax codes From April 2019, the National Assembly for Wales will be able to vary the rates…

11829

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, IRIS Bookkeeping, IRIS GP Accounts

Common installation / update problems

Installation Guides For guides on installing, updating or moving payroll please click here. Contents We have found a problem with…

11938

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, IRIS Bookkeeping, IRIS GP Accounts

Tax limited to 50% of all taxable pay

In the 2105/16 tax year HMRC changed the legislation on all tax codes so the maximum amount of tax is…

11707

IRIS GP Accounts

Errors importing Open Exeter Statements

Make sure you have entered the correct credentials, you can check this by going to "Add NHS Entry" > "Open…

11693

IRIS GP Accounts

Networking GP Accounts

For networking to work successfully all your required machines must be running the latest version of the software.  To check…