Knowledge Base Articles

11981

After performing End of Year, contra items showing in cashbook for items that were not showing as unreconciled before

This error seems to be caused when a lodgement has been amended, or that a lodgement has been “bookmarked” and imported into another lodgement which…

11980

Figures showing double on report but only entered once -NHS Income Summary, Ghosting NHS entry

Go into the Cashbook and go to NHS View and select “Show Lodge details [F6]” at the top of the screen. Look for the problem…

11149

GP Accounts – End of Year Procedures

Click here to download an interactive tutorial. The package normally only stores 'live' data for a single accounting period of up to 18 months. After…

11705

How to add terms or other details to invoice template

Go to "Open Fees Register"> "Fees Setup"> "Letters/Email". Highlight the invoice to alter and click “Edit Selected Letter”. Note: We would advise a backup is taken…

11701

Socket Error #11001 Host not found

This is due to the IRIS Software being PC based which may not link to a server based or webmail based email program directly. If…

7334

Multiple Lodgements including NHS Entries

Enter as single itemGo into main cashbook screen & press CTRL and highlight the items to form one lodgementRight click to bookmarkOpen new lodgementImport book-marked…