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Socket Error #11001 Host not found

Article ID
11701
Article Name
Socket Error #11001 Host not found
Created Date
9th September 2014
Product
IRIS GP Accounts
Problem

User is getting the error message:

Socket Error #11001 Host not found

Resolution

This is due to the IRIS Software being PC based which may not link to a server based or webmail based email program directly.

If you are getting errors trying to export a backup from IRIS GP Accounts to your Accountant you could try taking a normal backup to your desktop and then attaching this to an email as a file attachment.

Thank you for your feedback.

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