Knowledge Base Articles

12184

How to correct item added in previous year by mistake

Before editing any items: • Take a backup of current data •Make sure the problem entries are unreconciled •Make a note of the “Opening Balance”…

11795

How can I adjust the opening year balance?

You can adjust the opening balance by clicking on the "Setup" menu item. This will open the Setup window, click "To alter Accounts" and select the…

11700

DBISAM Engine Error #9217 Error reading from the table or backup file “Cashbook” / DBISAM Engine Error #8961 Header information corrupt in table “Master”

This error can occur when GP Accounts hasn't been shut down correctly. To rectify you will need to run a repair of the database: Make…

11800

Read Only Mode

GP Accounts will enter read-only mode at the end of your current licence. Once you reach the expiry date of your last renewal you will…

11982

Month(s) missing when printing Annual Partial Exemption Adjustment (VAT) Report

If you are a VAT registered practice then you will need to produce a VAT report per period/quarter. The software has a facility to calculate…

11972

End of Year, Others and Favourites tabs missing from cashbook reports

This problem has been reported by users running the software on Windows 7 with the theme set to “Windows Classic”. In this configuration the tabs will…

11914

Date related errors in payroll running on Windows 10

Windows 10 actually has two different locations to configure your PC region and language settings, both of these need to be checked. Click on the…

11983

Can I change the start and end date of my accounts year?

You are able to change the end date of your current accounts year, in order for the new start date to take place at the…

11991

Budget Report Missing a Code

This is caused by corruption of the data holding these sub codes. The current work around for this is to recreate a new sub or…

11021

Payroll accounts link no longer transferring to GP Accounts

If you have recently been moved to a new PC this is likely because the programs have been copied to your new pc rather than…

Knowledge Base Articles

IRIS GP Accounts Knowledge Base

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