Knowledge Base Articles

11533

Using OpenPayslips with Payroll Professional

For OpenPayslips sey and usage instructions refer to the guide here: OpenPayslips for IRIS Payroll Professional.

11953

Send Communications To OE : ActiveX component can’t create object

The first thing to do is make sure you are on the latest version of your payroll software, check the latest version here: www.iris.co.uk/update If…

12082

Configuring and using Loans

In the payroll, gross pay is made up of Salary, Hourly Rates, Payments and Deductions, Attachment of Earnings Orders, Pensions and Loans. In this KB…

kba-03598

PTP TR – Self employment data entry

The data entry for the Self Employment pages has changed as part of the work towards Making Tax Digital. When printing, the software will select Short or…

10965

My leavers don’t show up on the FPS summary report

This will be because you haven't processed pay for them in this pay period. If an employee is set a leaver in a pay period…

11638

Paying Holiday Pay

Holidays are processed from the "Holidays" tab on the variation window. Amount - Holiday pay may be entered as a cash value or as a…

11599

Backing up and restoring data

IRIS Bureau Payroll / Payroll Business will automatically create a backup whenever you finalise a pay period. The automatic backup will contain the pre finalised…

11738

An Error Occurred printing AE pension export information

This error is seen because the user is trying to send the pension export through to a printer, either through the report robot or the…

12006

#Error displaying on payslips

To correct this error we need to replace the reports folder used by PAYE-Master. From your desktop, right click on the PAYE-Master shortcut and select…

11694

Networked workstations no longer linked

The reason for this is possibly down to the data paths no longer pointing to the same location. This could have been caused by updating…

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