Knowledge Base Articles

11630

Communication Error – Response = The customer reference is the wrong data type

The fault is with the sender status and role within the online config screen They just need to be changed to the correct option relating…

ias-12422

Iwintrus.exe has stopped working

Click Start - All programs > Accessories > Run Type in "regedit" and click OK Go to "HKEY_CURRENT_USER\SOFTWARE\Transaction Technology\Trust Tax" Change "Do not warn about…

11010

Error 1316 when installing Earnie IQ

You will need to clean up the installation information, use the utility provided by Microsoft: Click Here

11017

You have chosen too many employees in the Selection Criteria

You will need to run the Null Killer utility from the Admin mode of the software When you start the program login using the admin…

11024

DBISAM #8961 or #9862 Corrupt Table Header Error

The error is normally easily corrected by running the Emergency Repair option as below: If you can get into the GP Accounts package: Go to…

ias-12415

FRS 102 – Statement of Income and Retained Earnings

FRS 102 6.4 permits the inclusion of a single statement of income and retained earning where the only changes in equity are profit or loss,…

ias-12417

Incorporated Charity Exception, postings to goodwill, reversal of impairment 502

Updated fix to be included within Accounts Production Version 17.2.0

ias-12419

How do I show the average number of employees disclosure to show “NIL”

This will be included within Accounts Production Version 17.3.0 Edit | Data Screens | Notes to Financial Statements - required by Law | Profit and…

ias-12416

How to included dividend paid and/or reserves b/f within FRS 102 Income Statemet

Previously under UK GAAP, we included the ability to show Dividend Paid and/or Reserves brought forward as part of the Profit and Loss. Although under…

12128

Run time error 53: File not found OR default browser could not be detected when trying to open guides/links from the software

To prevent this error you will need to alter a Windows setting so payroll can correctly use your web browser. The setting we need to…

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