Knowledge Base Articles

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Knowledge Base

3023 articles

11024

DBISAM #8961 or #9862 Corrupt Table Header Error

The error is normally easily corrected by running the Emergency Repair option as below: If you can get into the GP Accounts package: Go to…

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FRS 102 – Statement of Income and Retained Earnings

FRS 102 6.4 permits the inclusion of a single statement of income and retained earning where the only changes in equity are profit or loss,…

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Incorporated Charity Exception, postings to goodwill, reversal of impairment 502

Updated fix to be included within Accounts Production Version 17.2.0

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How do I show the average number of employees disclosure to show “NIL”

This will be included within Accounts Production Version 17.3.0 Edit | Data Screens | Notes to Financial Statements - required by Law | Profit and…

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How to included dividend paid and/or reserves b/f within FRS 102 Income Statemet

Previously under UK GAAP, we included the ability to show Dividend Paid and/or Reserves brought forward as part of the Profit and Loss. Although under…

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Run time error 53: File not found OR default browser could not be detected when trying to open guides/links from the software

To prevent this error you will need to alter a Windows setting so payroll can correctly use your web browser. The setting we need to…

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Can I assign a nominal code to Apprenticeship Levy for posting on journal file?

Unfortunately, this isn't possible. The reason for this is that the App Levy is calculated using Pay Bill Year To Date figures, not figures calculated in…

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No Clients appearing on the Client Browser after upgrading to 17.1

To resolve this problem you will need to download and install .NET 4.6 which can be downloaded from here You may need to reboot the…

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iwinaprd.exe has encountered an error and needs to close

We are currently investigating the root cause of this problem and expect any resolution to be provided in the Service Pack which is scheduled for…

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How do I Setup IRIS in a Network Environment

Share the IRIS folder • Open My Computer • Go to the IRIS folder • Right click on the IRIS folder and choose Properties •…