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DBISAM #8961 or #9862 Corrupt Table Header Error

Article ID
11024
Article Name
DBISAM #8961 or #9862 Corrupt Table Header Error
Created Date
5th May 2017
Product
IRIS GP Accounts
Problem

When opening the accounts package or while within the package, the program stops working and reports a DBISAM error #8961 or #9862

Resolution

The error is normally easily corrected by running the Emergency Repair option as below:

If you can get into the GP Accounts package:

  1. Go to “File” > “Repair Accounts Data

  2. Run the Repair 

  3. The problem should now be corrected.

If you cannot get into the Accounts package

  1. Go to Windows “Start” > “Programs” > “GPAccounts” > “GP Accounts rescue” 

  2. Choose the option Emergency Repair and run the Repair 

  3. Close the GP Accounts Rescue program 

  4. The problem should now be corrected.

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