Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3023 articles

ias-12146

IsolPIOCoreDal.Dll error When accessing IRIS

Please upgrade to v11.9.2 to resolve this problem. Share This Page

ias-12145

Error 1308. Source File Not Found when installing IRIS workstation

This error occurs because the system folder is missing from the IRIS installation folder. Please click here to download the missing files Once download extract…

ias-12144

Your IRIS Programs and database Version do not match

To resolve this problem the programs and database need to be the same version. Please follow instructions detailed in KB IAS-12131 Share This Page

ias-12138

2015 tax return when the account period end date falls in the 2016 tax year

Users are required to change the tax year to 2015 in the client toolbar using the drop down option located to the right of the…

ias-12139

2016 Partnership Tax Return figures are being apportioned

The guidance in the Self Assessment Partnership Tax Return Guide page 7 states that if no accounts end in 2014-15 Users are required to: 1.…

ias-12142

IWINXXXX.EXE has stopped working when Launching the OpenSpace Link

We are working to resolve this issue but to link your clients to OpenSpace please open the Client Browser via one of the other modules…

ias-12143

Getting a Permission Warning within Fixed Asset Register

This is due to the fact that there are new privileges that need to be set up for the Fixed Asset Register. Users are required…

ias-12136

There was a problem reading this document (14)

This is a problem caused by Adobe Reader DC and NOT the IRIS update and will affect ANY PDF created in any version of IRIS…

ias-12137

Address details missing from partnership statement box 6 if partner is a trust

The partnership return uses the address of the acting trustee as the address for the trust on the Partnership Tax Return as this is the…

ias-12106

P11Ds have been rejected with error 5015

This message indicates that P11Ds have already been filed successfully . HMRC's gateway is unable to process amendments online for P11Ds. Users are required to…