Knowledge Base Articles

business-tax-total-of-loans-repaid-released-written-off-is-higher-then-total-of-loans-made-during-period-a25dtoday

Business Tax- Total of loans repaid, released, written off is higher then total of loans made during period & Error A25D ‘today’

This also applies if you are trying to repay a loan brought forward but when you enter any date of repayment it shows: ‘The date…

iris-accountancy-mtd-status-a-fatal-error-has-occurred-attempting-to-access-hmrc-gateway

IRIS Accountancy- MTD Status: A fatal error has occurred attempting to access HMRC gateway

You get this message when you load a client from the search tool on the main IRIS accountancy screen. It may happen randomly for a…

personal-tax-hmrc-data-retrieval-and-error-when-hmrc-screens-appear-confirm-your-identity-etc

Personal Tax- HMRC Data retrieval and error when HMRC screens appear: Confirm your identity etc

You get a script error, this is known PC/HMRC issue – that error/screen is actually coming from HMRC (and not from IRIS) and has a…

business-tax-has-detected-that-rogue-group-relief-records-have-previously-been-saved-in-iris-database

Business Tax – Has detected that rogue Group relief records have previously been saved in IRIS database

When you access the Group and consortium and you get the warning: this means there is a incorrect transfer/claim entry between the original company (The…

iris-accountancy-return-in-use-please-try-later

IAS: ‘Return in use?’ Please try later OR ‘All Tax Licenses are in use’ OR ‘Logical lock’- REMOVE END SUSPEND function

Return in Use? Please try later: IRIS has detected that another colleague/user has already loaded this client you are looking at and stops access to…

p11d-blank-details-with-a-employee-director-with-2-jobs

P11D- Missing/Blank details with Employee/Director with 2 JOBS

When you generate a P11D but the employee/director etc details and benefits are not showing/missing/blank on the form. They may have 2+ jobs set up…

iris-as-login-failed-for-user-irisciris-password-did-not-match-that-for-the-login-provided

IRIS AS – Login failed for user IRIScIRIS – Password did not match that for the login provided

To resolve the error shown above, please do the following steps. Press the Windows+R keys to open the Run dialog. 2. Type services.msc, press Enter.…

ptp-how-to-restore-ptp-taxexpense-in-sql-sever-management-studio

PTP – How to Restore PTP TaxExpense in SQL Sever Management Studio

1. Click on the Windows icon and locate the application folder Microsoft SQL Server Tools. Once expanded select the program Microsoft SQL Server Management Studio. 2.…

ptp-how-to-backup-ptp-taxexpense-in-sql-sever-management-studio

PTP – How to Backup PTP TaxExpense in SQL Sever Management Studio

1. Click on the Windows icon and locate the application folder Microsoft SQL Server Tools. Once expanded select the program Microsoft SQL Server Management Studio. 2.…

personal-tax-r40-missing-trust-utr-code-on-box-4-1-page-2

Personal Tax- R40 missing Trust UTR code on Box 4.1 Page 2

R40 form updated May 2024 The Trust UTR is not showing on R40 Box 4.1, this is because you may have two or more entries…

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