Knowledge Base Articles

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Knowledge Base

3023 articles

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What is the difference between Cashflow Statement Layout under UK GAAP & FRS102?

Users are able to generate a set of Accounts using the new FRS102 format. This is mandatory for periods starting on or after 1st January…

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How to add terms or other details to invoice template

Go to "Open Fees Register"> "Fees Setup"> "Letters/Email". Highlight the invoice to alter and click “Edit Selected Letter”. Note: We would advise a backup is taken…

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Socket Error #11001 Host not found

This is due to the IRIS Software being PC based which may not link to a server based or webmail based email program directly. If…

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Update Legislative Changes -FRS 102 Disclosure of Operating Lease Commitments

Users are able to generate a set of accounts using the new FRS 102 legislation which is effective for periods starting on or after 1st…

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Getting started with IRIS OpenEnrol

Register a company or administrator account here: www.irisopenpayslips.co.uk PLEASE NOTE: Each email used for OpenEnrol must be unique. Once used for the company/admin account the…

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Does IRIS OpenSpace work with Apple Products?

IRIS OpenSpace only requires a browser, the hardware is irrelevant. So accessing IRIS OpenSpace on iPhone or iPad is fine. However, from iPhone or iPad,…

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The sum of boxes 172 and 173 must not exceed the apportioned AIA limit

This is caused by a HMRC validation update which has been included in version 11.6.0 which is currently available on our website. Please regenerate the…

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OpenEnrol Error – E102 – not a valid Open Enrol Account

This is likely due to either incorrect  login details (linking to an old unused account) saved in payroll OR the account isn't activated. Have you…

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Personal Tax- How to upload files/PDF to OpenSpace?

To upload from personal tax click Reports, select the relevant report and tick the box PDF and then tick the box in the bottom that…

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Software Detected Error – Internal Inconsistency

The cause of this issue is software called Search Protect. This needs to be uninstalled from the PC using Programs and Features. In some cases,…