Knowledge Base Articles

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Knowledge Base

2921 articles

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PTP TP/CT - Password screen appearing when going into the PTP Software

To switch off this prompt click on the Spanner icon and the Configuration tab. In the section called 'Program Start-Up and…

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PTP TP - Clogged Losses

PTP Tax Platform software does not deal with clogged losses. Any disposals resulting in a loss would be offset against gains automatically. …

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IRIS Company Secretarial

How do I Change the Share Certificate Numbers?

The share certificate numbers can be amended from the Accounts Production and Company Secretarial module by following the below steps:…

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IRIS Company Secretarial

How do I generate a Share Certificate?

The share certificate can be generated from the Accounts Production and the Company Secretarial module by following the below steps:…

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IRIS Accounts Production

When running a report the Report Destination always defaults to Printer

This error is likely to be caused by a permissions error. Please check and ensure the EVERYONE group has Full…

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[DBNETLIB][ConnectionOpen (SECDoClientHandshake ())). SSL Security Error

This is caused because the Force Protocol Encryption option is selected within the SQL Server Client Network Utility Following the…

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IRIS Business Tax

Box 3.115 should equal the sum of 3.111+3.112+3.113-3.114

IRIS will not put a negative figure on the Tax return. If you have made entries that will result in…

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IRIS Business Tax

Changes made in Accounts Production have not been reflected on the Tax Return.

Open Business Tax | Trades | Partnerships | Overwrite/ Leave Alone | Set to Yes Overwrite WARNING: This is generally…

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IRIS Personal Tax

Personal Tax/Business Tax- Error 3001 5017 failed to match tax reference

1.Make sure you are on the latest IRIS version - Help and About and 'Check for downloads' - once updated…

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IRIS Business Tax

How to enter property investment income

Users are required to: Manually enter the investment income through business tax by competing the following: - Edit | Posting…