Knowledge Base Articles

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Knowledge Base

3034 articles

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PCSR – How to do a manual share reorganisation

Please note, if multiple members are affected, and if the same rule applies to all members, it may be more appropriate to use the Share…

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AML- Adobe Acrobat Error when opening Sanctions List PDF Files

Since 01/03/2022 we have been made aware of an issue when accessing Sanctions List PDF Files in the Anti-Money Laundering Software. The Error message displays…

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OS- How to change Clients Name in IRIS Openspace

If you want to change the name of a client in IRIS Openspace we would recommend you to follow these steps. First we would suggest…

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PCSR – How to add a Manager

In the General tab of a company record there is an optional field to assign a Manager. For convenience, a list of existing Managers appears…

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Trust Tax: How to fill box 9A.1, standard rate band £1000

Only CERTAIN Trust types can show the £1000 on box 9A.1. Go to Client/ View/ Change the type of trust to any of these: Accumulation…

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Personal Tax- (Claim to FTCR amount chargeable) Amount SA106 and SA105 PRO11.1 OR Must Exceed

Check all UK or Foreign property entries:1) No negative expenses are allowed 2) If you have foreign tax paid BUT the property was already in…

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Personal Tax – EIS/ SEISS Investment Relief (3 year) claim carry back. If collapsed/fails/clawback OR withdrawal/reduction

NOTE: If this is an actual EIS/SEISS LOSS (not a Relief) then read this guide for EIS/SEIS loss carry back IF the EIS collapsed/fails (Clawback)…

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P11D – Failed/Missing Authentication, check Username and Password

If you recently changed your HMRC password OR suddenly all your clients are getting the failed auth warning then read the 1st IMPORTANT paragraph of…

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IRIS: ‘Help’ option blank /white screen when opened

Get your IT team to apply this fix- you have to apply this on all affected machines 1.Click Start, click Run, type regedit, and then…

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Personal Tax- HMRC Data Retrieval, how the data shows?

You must be on the latest IRIS version (Help and About) and check here: Setup/ Retrieve HMRC data practice options, the top five boxes must…