Knowledge Base Articles

personal-tax-report-on-status-of-clients-return-was-sent-no-work-etc

Personal Tax- Report on Status of clients (Tax Return was sent, no work etc)

You want a report on work done for clients - if a return was sent, if no work was done etc. There are several reports…

iris-21-4-0-iris-timesheet-application-crashing

IRIS 21.4.0- IRIS Timesheet Application Crashing

We have had several reports from customers regarding Timesheets crashing when using the IRIS Timesheet application. This has been confirmed as a defect and will…

personal-tax-how-to-fill-in-box-21-tr3-additional-information

Personal Tax- How to fill in Box 21 TR3 additional information?

Other incomeAny Other income or ProfitsAdd - 'type 0' income on top half (or any other type) and add in a nameAdd in values -…

extended-hours-during-january-tax-season

Extended hours during January tax season

Having supported accountants tackle tax busy season for more than40 years, we know how stressful and difficult it can be. But we’re here tohelp. Our…

iris-21-4-0-unable-to-import-receipts-via-csv

IRIS 21.4.0- Unable to Import Receipts via CSV

We have had reports from several clients since upgrading to version 21.4.0 you are unable to import receipts via CSV to IRIS Fees, receiving the…

personal-tax-how-to-view-other-pages-on-tax-computation

Personal Tax: How to view other pages on Tax Computation?

When you generate a TAX Computation you may note pages 1/1 or 2/2 etc at the top which denotes the number of pages generated On…

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Data Migration from OpenPayslips to myePayWindow

Visit the My ePay Window Help Centrehttps://help-iris.co.uk/payroll/mepw/ Migration from IRIS OpenPayslips to My ePay Window

iris-docs-6-19-freezing-when-opening-documents-in-the-ias-communications-tab-stored-in-iris-docs

IRIS Docs 6.19- Freezing when opening Documents in the IAS Communications Tab Stored in IRIS Docs.

Since upgrading Docs to version 6.19 you have experienced an issue when opening Documents stored in IRIS Docs from the IAS Communications tab. To stop…

vat-filer-excel-import-but-get-index-out-of-range-warning-negative

VAT Filer- Excel import but get Index out of Range warning Non Negative

You have tried to import the Excel spreadsheet but you get a missing value on the import or you keep getting this warning (this can…

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Error 396; Orientation property cannot be set within a page

Update: This issue is corrected in v2021.801.3. Please update to this version or higher to prevent the issue. Otherwise, follow the workaround detailed below. This…

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