Knowledge Base Articles

12256

A successful Full Payment Submission has already been sent

We are currently investigating an issue in GP Payroll v2021.800.2 where users are being prompted that a successful FPS has already been sent for the…

personal-tax-how-to-link-payroll-to-pt

Personal Tax- How to link ‘IRIS Payroll’ to PT

Here is the weblink on how to link the two programs There is also link here: http://help.iris.co.uk/IRIS/ODL/MainHowTo.htm. Select IRIS Personal tax | Tax return completion…

vat-filer-period-key-is-invalid-error

VAT Filer- Data Retrieval Error, The Period key is invalid

Our Development team has checked the error logs and this message relates to the 'Period key' given by the HMRC systems is incorrect, as this…

trust-tax-edit-capital-gain-annual-exemption-value

Trust Tax: Edit capital gain ‘Annual Exemption’ value

Load the Trust and select relevant periodIncome, Capital Gains and Dividends, Capital Assets, Top left - Edit, Losses and Other info information'Annual Exemption' box -…

12255

Payroll department registration for MyePayWindow portal

This content has been replaced by the IRIS My ePay Window Help Centre. This topic can be found under Setup My ePay Window.https://help-iris.co.uk/payroll/mepw/payrolldept/setup-configuration/landing-setup.htm Employees should contact…

vat-authorise-the-software-to-interact-with-hmrc

VAT Filer- Authorise the software to interact with HMRC

To use IRIS VAT filer you are required to authorise the software to interact with HMRC on your behalf. A number of steps are required to set this up…

iris-docs-confidential-clients

IRIS Docs Confidential Clients

Currently Confidential Clients in IRIS will not automatically sync into IRIS Docs, if you require a confidential client to appear in IRIS Docs then please…

personal-business-trust-tax-how-to-import-export-a-clients-extract

Personal, Business, Trust Tax- How to Import/Export a Client’s Extract

If you get the extract from eg another accountant/office then always check their IRIS version matches your IRIS version (Help and About) - if they…

iris-21-3-timesheets-not-updating-to-the-time-ledger

IRIS 21.3- Timesheets not updating to the Time Ledger

The development team have identified a defect when updating the ledger for Timesheets when two months correspond on the same week for example a timesheet…

business-tax-partnership-trade-computation-correct-but-the-tax-return-is-wrong-missing-data

Business Tax: Partnership Trade Computation correct but the Tax Return is wrong/missing data.

Load the client and select the relevant periodGo to 'Trades' at the top of the screenPartnership, Overwrite/Leave – set this from NO to YES and…

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