Knowledge Base Articles

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3034 articles

an-error-occured-the-remote-name-could-not-be-resolved-starpm4me-iris-co-ukcohjsonservice

An error occured: The remote name could not be resolved ‘ Starpm4me.iris.co.ukcohjsonservice

We are aware of some users encountering the following error message when selecting Filing History in Company Forms in IRIS Company Secretarial. An error occured:…

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VAT Filer- Standalone queries and GP VAT standalone

There are two VAT types: the 'VAT Standalone' and 'GP VAT standalone' IRIS VAT Filer will automatically connect and retrieve any previous MTD submissions and…

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Business Tax: 2022 Freeport allowance CT600(M)

With the IRIS version 22.1.0 we have added the new form CT600(M). The government announced that an enhanced SBA is available on Freeports and is…

business-tax-error-3001-9372-box-285-must-not-be-greater-than-box-235

Business Tax- 3001 9372. Box 285 must not be greater than box 235, 298/235, 300/235

If you have any losses utilized against income but when you generate or submit you get either an error 3001 9372 or Box 285 must…

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PTP VF – How to reset HMRC authorisation

To reset HMRC authorisation within PTP VAT Filer please do the following below: - Click on the 'Settings' button - Click on the 'Clear authorisation…

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IRIS Accountancy Suite: Agent details not showing on 64-8 form or greyed out

Post 2024 64-8 Form: The new 64-8 form dated JUNE 2025 is included in the 26.1.0 IRIS version in April 2026 - if you need…

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Earnie IQ Issue v22.10: Car benefit cash equivalent value cleared in 22/23

This has been raised as an issue for correction in a future release. As a workaround in the meantime, enter the value manually and select…

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Business/Personal Tax: Transmit Button is ‘greyed out’ in the transmit internet screen?

Accessing the Transmit Internet Return tool and finding the tax return you need to submit to HMRC but Transmit is 'greyed out'. Then this is…

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Business Tax: Capital Allowance claim WDA and not FYA for 2nd hand cars( Inc Electric)

After adding the asset in Capital Allowances, only tick the boxes: Include in general pool.Motor car rules do not apply – this will stop the…

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Charity activity error

To resolve this error, clear any activity tags in the Statement of Financial Activities, as well as any activity related tags in the notes. This…