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VAT Filer - Corporate Edition queries

Article ID

vat-filer-corporate-edition-queries

Article Name

VAT Filer - Corporate Edition queries

Created Date

4th May 2022

Product

IRIS VAT Filer

Problem

IRIS VAT Filer: Corporate Edition queries

Resolution

The VAT Filer Corporate Edition uses the same rules as the IRIS VAT filer. You can check by going to ‘Setup’ and ‘Authorised Agents’, if this exists then you are using the IRIS VAT Filer. Follow the link below to solve issues: https://www.iris.co.uk/support/knowledgebase/kb/vat-filer-internal-server-error-or-date-periods-vanish-or-agent-client-not-authorised/

For example: 1. You must be on the latest IRIS version. To check this, go to Help About.

If you do not have a option at the top called Setup and Authorised Agents and you have a option called SETTINGS then you are on another version of VAT Filer. Click the link to reset your agent credentials: https://www.iris.co.uk/support/knowledgebase/kb/kba-03808/

Tax

Also make sure your VAT license has been activated (go to Settings and the Licenses Tab, check you have the activated license here) or you cannot submit any VAT submissions.

If you need to update your version click this LINK

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