Knowledge Base Articles

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3027 articles

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Why Do I Get a Brought Forward Entry on Statements?

A statement is a document sent to a client to display the debt amount due. For example, to list invoices that a client has not…

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PCSR – Rejection 508, Supplied schema has been expired

This suggests the software version is running an out of date version.  In order to resolve this issue please click on 'Check for Program Update' in…

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IXBRL tags not being carried forward when bringing forward client data

This issue is currently under investigation with the product development team Please check back on this KB for further information 

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Submit an amended PT return

Click on submit at the top of the page Run the first check Click continue Click submit Read the description and tick the box Click…

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IRIS Keytime – AP – Filing Accounts at Companies House

You can file iXBRL s444 or dormant accounts to Companies House.  Before you can do this you must have a credit account in place at…

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IRIS Keytime – AP – Rounding Accounts

Rounding Figures in the Accounts  Figures are presented in the accounts rounded to the nearest £ although the transactions and balances may have been captured…

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IRIS Keytime – AP – Adjust Balances

Capturing/Amending Balances using Adjust Balances  You can bypass journals and enter/adjust balances directly on the trial balance.  Adjust Balances is ideal for quickly capturing a…

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IRIS Keytime – Licence Activation

When launching Practice Manager or any other Keytime Products, a message box (listing the product(s)) appears notifying the user that their licence is about to…

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PTP TP – Warning regarding Eyes not closed

This refers to the Eye symbol which appears on brought forward returns, to draw attention to any areas where entries were made in the prior…

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Scottish/Welsh rate of tax

To change the rate of tax to Scottish or Welsh you will need to click on calculate and amend the rate of tax on the…