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IRIS Keytime – Licence Activation

When launching Practice Manager or any other Keytime Products, a message box (listing the product(s)) appears notifying the user that their licence is about to…

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Posted: 30th January 2021
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PTP TP – Warning regarding Eyes not closed

This refers to the Eye symbol which appears on brought forward returns, to draw attention to any areas where entries were made in the prior…

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Posted: 30th January 2021
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Scottish/Welsh rate of tax

To change the rate of tax to Scottish or Welsh you will need to click on calculate and amend the rate of tax on the…

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Posted: 29th January 2021
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IRIS Keytime – reset VAT Filer credentials

Resetting your credentials in IRIS Keytime Practice Manager for VAT Filer Open Practice ManagerLogin as the AdministratorClick File > OptionsClick Online filing credentialsScroll down and…

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Posted: 28th January 2021
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OS-112: Something has gone wrong, please try again or contact the support

OpenSpace eApproval requests error out with the "something has gone wrong," message. The upload in some cases does complete uploading but the resulting document will…

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Posted: 27th January 2021
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Moving Keytime onto a new PC

1. Install the software on the new computer using the following link: www.iris.co.uk/support/iris-keytime-suite-support/iris-keytime-downloads/ You will need to install the full install and then the update…

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Posted: 26th January 2021
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OS-111: OpenSpace Approval Coversheet not appearing in the document

Missing Approval Coversheets in documents from OpenSpace A completed request will display the approved status almost immediately however the coversheet may still be in a…

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Posted: 25th January 2021
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IRIS Keytime Data Manager

To use Data manager, here are the steps to follow: Right click on the PM icon on your desktopSelect Open File LocationWithin that folder double…

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Posted: 23rd January 2021
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Setting up Funds in Charity Accounts

You can create as many funds as required, these are defined as either unrestricted (general or designated), restricted or endowment (permanent or expendable), the software…

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Posted: 23rd January 2021
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Keytime reconfiguring after Windows updates

When attempting to access any of the modules of Keytime Suite, corporation tax or personal tax the following message appears Exception trapped attempting to set…

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Posted: 21st January 2021
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