Knowledge Base Articles

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Knowledge Base

3027 articles

11156

How to set up student loan deductions.

Setting up Student Loan DeductionsRefunding Student Loan DeductionSetting Post Graduate Loan DeductionsRefunding Post Graduate Loan Deductions To set up student loan deductions for an employee…

11936

How to publish payslips, P60’s and pension communications

For general guidance creating an OpenPayslips/AE Suite account click here. How to publish payslips Once you have calculated the payroll go to "Print Output" >…

kba-03738

PTP TP – How to protect some clients with a password

To solve the query above please do the following below within PTP Tax Platform: - Click on the Spanner icon - Click on the 'Security'…

11868

Correcting Employee PAYE totals for a previous tax year

EYU No Longer Required to update 18/19 PAYE Values after 19th April 2019 For amendments to data for 2018/2019 tax year onwards, HMRC have removed…

11675

Re activating a company that has “Ceased Trading”

The guidance on this from gov.uk states: "If you start employing anyone in the same or next tax year, you should reopen your PAYE scheme…

11871

Correcting Employee PAYE totals for a previous tax year

If you are correcting PAYE totals for an employee in tax year 2017/18 or earlier, you must still use an EYU Before beginning, a few…

11869

Correcting Employee PAYE totals for a previous tax year

If you are correcting PAYE totals for an employee in tax year 2017/18 or earlier, you must still use an EYU Before beginning, a few…

11829

Common installation / update problems

Installation Guides For guides on installing, updating or moving payroll please click here. Contents We have found a problem with the installation file. Do you…

11870

Correcting Employee PAYE totals for a previous tax year

EYU No Longer Required to update 18/19 PAYE Values after 19th April 2019 For amendments to data for 2018/2019 tax year onwards, HMRC have removed…

12233

[DEMINIMISSTATEAID] must be present if [EMPLOYEMENTALLOWANCEINDICATOR] equals ‘yes’

This error occurs because your company data has an invalid combination of De minimis state aid and Employment allowance. Most commonly we see this error…