Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3027 articles

12230

Claiming Employment Allowance from April 2020

HMRC have issued the following guidance, particularly in relation to "de minimis state aid business sectors". You’ll continue to claim EA through your Employer Payment…

frs-105-dividends

FRS 105 Dividends

Dividends cannot be disclosed under FRS 105. You can change the accounting standard to FRS 102 or FRS 102 ( Section 1a) by going to…

11605

Pay rates and overtime factors

In the payroll, gross pay is made up of Salary, Hourly Rates, Payments and Deductions, Attachment of Earnings Orders, Pensions and Loans. In this KB…

open-space-approvals-are-not-logging-into-iris-docs

OpenSpace Approvals are not logging into IRIS Docs

This can be caused by a number of reasons, the below steps will need to be run to fix the issue. Firstly you will need…

nominal-ledger-and-trial-balance-do-not-agree

Nominal ledger and Trial Balance do not agree

To resolve this you can create a new post file for the same period and import postings across. Posting / Post file maintenance /Entries –…

error-3314-in-accounts-inconsistent-duplicate-fact-values-core-totalinventories

Error 3001 3314 in Accounts ‘Inconsistent duplicate fact values (core: totalinventories)’

To clear this run your IXBRL report and then click on show tag report. Then press CTRL + F and in the search box put…

user-getting-exception-report-when-trying-to-generate-sa907

User getting exception report when trying to generate SA907.

This issue has been raised with the Development software Team and would appear to be a defect within the software. This should be resolved in…

12172

National Minimum Wage/National Living Wage: Payroll FAQs

It is also important to consider other common payroll related mistakes that should be avoided.  These include: • Including tips, gratuities, service charges and cover…

auto-mail-image-shrinking-when-generating-letters

AutoMail image shrinking when generating letters

There can be instances when generating an AutoMail letter where the image will shrink. The following steps may help this issue: Firstly you will need…

not-picking-up-capital-allowance-for-private-usage-when-refreshing-from-business-tax-to-personal-tax

Not picking up Capital Allowance for private usage when refreshing from Business Tax to Personal Tax

This was an issue in Version 20.1.0. It has now been fixed in Version 20.1.5, which is available for download as of 20/05/2020. Please click…