Knowledge Base Articles

iris-vat-filer-guide

IRIS VAT Filer starter guide – Setup and Submitting

IRIS VAT Filer guide for the IRIS Accountancy Tax product. The IRIS Knowledgebase has answers to a majority of issues, please do search for an…

vat-filer-script-error-line-37-25-char-5-unable-to-get-property-signature-of-undefined-null-ref

VAT Filer/ Personal Tax- SCRIPT ERROR, Line 37/25 Char: 5 Unable to get property signature of undefined/null ref OR Could not find Acrobat External Windows Handler

This is a known random IRIS/HMRC issue, please follow the steps below for SCRIPT ERROR and Acrobat External (at the very bottom of KB). If…

vat-filer-httpstatus-forbidden

VAT Filer- HttpStatus: Forbidden OR Bad request

This is a HMRC warning and not from IRIS - it usually means the HMRC server has had technical issues which may randomly affect a…

personal-tax-hmrc-data-retrieval-keeps-asking-me-to-login-again-after-days-week

Personal Tax/VAT Filer- HMRC keeps asking me to login again after days/week. Allow your software to interact with HMRC

You have been regularly using the Personal Tax HMRC data retrieval function or VAT Filer but when you load a client etc- it now asks…

iris-home-menu-vat-filer-not-possible-to-retrieve-hmrc-data-no-internet-connection-was-detected

IRIS Home Menu / PT and VAT Filer: Not possible to retrieve HMRC data- no internet connection was detected

When you load a client or all clients for the PT, VAT Filer etc and this error appears: When submitting you may get this in…

vat-filer-corporate-edition-queries

VAT Filer – Corporate Edition queries

The VAT Filer Corporate Edition uses the same rules as the IRIS VAT filer. You can check by going to 'Setup' and 'Authorised Agents', if…

vat-filer-standalone-queries

VAT Filer- Standalone queries and GP VAT standalone

There are two VAT types: the 'VAT Standalone' and 'GP VAT standalone' IRIS VAT Filer will automatically connect and retrieve any previous MTD submissions and…

vat-filer-excel-import-but-get-index-out-of-range-warning-negative

VAT Filer- Excel import but get Index out of Range warning Non Negative

You have tried to import the Excel spreadsheet but you get a missing value on the import or you keep getting this warning (this can…

vat-filer-internal-server-error-or-date-periods-vanish-or-agent-client-not-authorised

VAT Filer – Internal Server Error or Date periods vanish or Agent/Client not authorised or VAT registration number not valid or Invalid VRN

You may get these example warnings showing on screen Please check if just one client (or a select number) or all clients are affected IF…

iris-accountancy-suite-migration-guide-ias-71022

IAS-71022 : IRIS Accountancy Suite Migration Guide

This knowledge base article is the outline of how to migrate IRIS Accountancy Suite from one machine to another and links to the how to…

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