Knowledge Base Articles

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Knowledge Base

3023 articles

11178

Correcting Errors RTI – Wrong employee pay sent on FPS

If you have processed the wrong pay for an employee and sent this on an FPS there are few things to consider when making a…

11224

How do I process a salary sacrifice deduction?

Salary sacrifice deductions are gross pay deductions that give the employee relief on tax and NI contributions. Commonly these are used for childcare voucher schemes,…

11267

How do I update my licence details?

Under normal usage, the system will connect to our Auto Update server each time you start payroll. As a part of this process, it will…

11269

How do I update my licence details?

With your renewal you will have received a PIN number. You need to record this new PIN in the admin mode of the software. Log…

11420

Reporting “No Employees Paid in Future Periods” on EPS

The EPS can send to HMRC notification that no employee are due to be paid in a PAYE scheme for up to 12 months into the…

11678

No SSP paid to employee using absence diary

Entering the absence in the diary looks as normal: but when you go to process pay no SSP is showing: There is a holding value…

11831

End of year questions and declarations

HMRC has notified all software developers that they do not require the traditional end of year Questions and Declarations any longer. Previously when closing a…

kba-03654

PCSR – obtaining e-approval via IRIS OpenSpace

To enable this functionality please do the following: 1.  Go to File > Presenter Details > Open the Presenter record > eFiling tab > Authority2File…

12197

Pension Uplift – Phasing- IRIS Payroll Professional & Earnie

In this short free BiteSize session we will cover: • Background to phasing• How to update the pension amounts• How to update the default amounts• Where to find help…

12198

Pension Uplift – Phasing- IRIS Payroll Business / IRIS Bureau Payroll

In this short free BiteSize session we will cover: • Background to phasing• How to update the pension amounts• How to update the default amounts• Where to find help…