Knowledge Base Articles

11417

Reporting “No Employees Paid in Future Periods” on EPS

The EPS can send to HMRC notification that no employee are due to be paid in a PAYE scheme for up to 12 months into the…

11609

Error 7801: Accounts Office reference or Employer PAYE reference is incorrect

The Employer reference and/or Accounts Office reference is incorrect. Please check both of them against paperwork from HMRC and amend the incorrect one. Details on…

11679

Payroll, P11D, Bookkeeping – Error 3021 No current Record

When Producing Reports Go to "Reports" > "Report Options" > "Processing". Change the status of the option "Populate Hours & Rates Table" ie. if this is…

11630

Communication Error – Response = The customer reference is the wrong data type

The fault is with the sender status and role within the online config screen They just need to be changed to the correct option relating…

ias-12422

Iwintrus.exe has stopped working

Click Start - All programs > Accessories > Run Type in "regedit" and click OK Go to "HKEY_CURRENT_USER\SOFTWARE\Transaction Technology\Trust Tax" Change "Do not warn about…

11010

Error 1316 when installing Earnie IQ

You will need to clean up the installation information, use the utility provided by Microsoft: Click Here

11017

You have chosen too many employees in the Selection Criteria

You will need to run the Null Killer utility from the Admin mode of the software When you start the program login using the admin…

11024

DBISAM #8961 or #9862 Corrupt Table Header Error

The error is normally easily corrected by running the Emergency Repair option as below: If you can get into the GP Accounts package: Go to…

ias-12417

Incorporated Charity Exception, postings to goodwill, reversal of impairment 502

Updated fix to be included within Accounts Production Version 17.2.0

ias-12419

How do I show the average number of employees disclosure to show “NIL”

This will be included within Accounts Production Version 17.3.0 Edit | Data Screens | Notes to Financial Statements - required by Law | Profit and…

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