Knowledge Base Articles

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3027 articles

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Personal Tax- Student Loan SA100 Boxes 1, 2 and 3 TR 5

To complete box 1: 1) Go to Reliefs, Miscelleanous, Tax Calculation, Student Loans 2) Tick the box Repayment applies to this year 3) Click OK…

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Unable to Download HMRC Messages

Open your payroll directory (usually C:\payroll)  Rename the file DPSMessages.dat to DPSMessages.OLD  Open IRIS GP Payroll and check your messages. You should be able to…

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Correcting Errors Under RTI – Employee personal information

Correcting errors in employee's personal information If you have made a mistake on an FPS related to an employee's personal details (for example, you have…

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How do I Remove and Reactivate My Web Licences

To resolve this issue you will need to remove and reactivate your licences click here for further information Share This Page

11149

GP Accounts – End of Year Procedures

Click here to download an interactive tutorial. The package normally only stores 'live' data for a single accounting period of up to 18 months. After…

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When I select Submit Later why do my accounts not appear within the Created Tab?

This is due to an environmental problem which is not affecting all users on all workstations. If you experience this environmental problem, please check the…

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Configuring employee template

You can save common details to automatically apply when you create a new employee record, this can help save time when creating new employee details.…

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Default browser not found / Default browser could not be detected

This error is caused when your default browser settings are incomplete. Go to "Control Panel" > "Internet Options" Open the "Programs" tab: Click "Set Programs"…

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How to activate my client account in Open Space and complete the e-Checklist

For information on How to Activate a Client Account please visit the IRIS Help Centre, here Share This Page

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Complete the Residency Pages of the tax return

For more information on How to Complete the Residency Pages please visit the IRIS Help Centre, here. Share This Page