Knowledge Base Articles

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Knowledge Base

3030 articles

kba-03013

PTP TP/CT – 1046 rejection

The HMRC username and password entered into the software needs to be identical to those held by HMRC. To edit these details, click on the Spanner Icon on…

kba-03014

PTP TP – Error in xml: tag is ‘PostCode’

Users will need to rekey the postcode on the Client Main Details screen ensuring that there is only one space in the middle and none…

kba-03015

PTP TR – Pre filing validation or rejection regarding ‘address’ or ‘line’

The address section on the Client Main Details tab, has restrictions of 28 characters on the 1st and 2nd line and 18 characters on the…

kba-03016

PTP TR – Not getting payments on account

There are a number of reasons why POAs may not appear 1. If the tax liability is less than £1000 2. If the liability is below £3000 and…

kba-03017

PTP PTR – Filing a partnership return with more than one trade or period

Due to an HMRC restriction it is not possible to file online a partnership with two trades or two periods. There is a workaround to be followed…

ias-10222

Online amendments that generate a repayment claim

'If a company makes an online amendment that generates a repayment and either nominee or BACS details are changed on the amendment, the company will…

kba-02997

PTP I20xx server not installed (were xx is the year needed)

The PTP Platform Earlier Years installation needs to be run on this particular machine. Please click on the link below to access the Downloads page and…

ias-10148

Personal Tax- 3001 6591 Capital Gains Tax box [CAL5] does not agree with the calculated value of +/-£x value

3001 6591 is a general HMRC warning that you have a Capital gain/share entry where a value entry or tick is not permitted by HMRC.…

ias-10136

CGT exemption not applied automatically to estates in administration

The annual exemption is only available for the first 2 years after the date of death, to enter the date of death users are required…

kba-02989

PCSR – Rejection 9999 Invalid Envelope Number when submitting to Companies House

The envelope number is a unique identifier assigned to each electronic submission to Companies for a particular Presenter account.  Each envelope number may be used…